para nos informar sobre o problema. I interviewed at Dnata (Manila, Manila) in Nov 2022. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. and Terms of Service apply. Dubai ", "I greatly appreciate constructive feedback. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. . Be sure to complete your answer by telling the interview what the outcome was. I feel that this role with Dnata is a perfect step in my career now, and for the future. Timezone:{%selectedMarker.timeZone%} Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Be prepared with specific examples from a recent news story or client reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A waste of my time! PO Box 1515, Philexel Business Park Find additional company focused interview questions by practicing from one of our industry sets. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. ", "I fully understand why a complete background check is required in this field of work. how do you handle your stress in a difficult time? From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Your company is forward-thinking and progressive. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. I am looking for a competitive salary in my next position. - collgues de tout type comme par tout. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. I admire the creativity and unconventional thinking in business and arts.". When factoring in bonuses and additional . ", "While researching Dnata and the local market I did see that there are a few competitors in our area. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. 3 round of interview. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. I couldnt complete the last two. los inconvenientes que esto te pueda causar. . The purpose of this page is to help you prepare for your job interview. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Once You Subscribed, Don't Forget To Verify It From Your Email Address. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. "I completed my Engineering degree in 2011 from University of Florida. The process took 1 week. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Employee engagement went up, and some powerful connections were made. ", "I try always to create 'what-ifs' because I know that plans change and fail. naar I have been in the industry 7+ years. excuses voor het ongemak. I submitted my application through email. This question challenges you to think about how you act as a leader in your daily life. If you continue to see this I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. to let us know you're having trouble. United Arab Emirates, Vice President, Commercial & Business Development Followed by 2 technical ,1 managerial round. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Interviews for Top Jobs at Dnata. They agreed and implemented my suggestion. I was asked did I google it? When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Dubai Perhaps they have multiple departments or locations. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Followed by 2 technical ,1 managerial round. You have a few leadership opportunities posted online. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Most frequently, I read Pavement Publications. However, being a dynamic leader can make you a proponent for change in the organization. I submitted my application through email. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Interviewed through hireview app. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' - collgues de tout type comme par tout. It didn't take much time before our manager noticed this particular individual was slacking. We should prepare about our self very well. This was disgusting behavior from an interviewer to question my integrity. This interview question allows you to demonstrate your ability to be a self-starter. I believe there are always opportunities for leadership - you have to keep your eyes open! Written and technical interview conducted. "I handle stress very well, and when you call my references, they will attest to this fact. Followed by 2 technical ,1 managerial round. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Ci Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Answer dates might appear two to three weeks before they were published. Adept in general accounting and finance transactions. If it's something that catches me by surprise, I usually ask for clarification. "In the past few years I was able to upgrade my education while still working full time. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. - Is there anything from my background and experience that I can clarify for you? Take a few minutes to bring your resume to life for the interviewer. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. We do not claim our questions will be asked in any interview you may have. I interviewed at Dnata (Manchester, England) in Oct 2022. I have multiple safety-related tickets including X, Y, and Z. "I am happy to comply with any background check required. This question can be a tough one because everyone wants to be liked and considered personable. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Glassdoor users rated their interview experience at. We do not have advertisements on our pages but we do try to make money through paid-memberships. Sorry I couldn't remember the acronym for one! I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. - What is your favorite part about working here? Able to work under pressure, and possess good problem-solving and communication skills. When workloads increase, stress levels do too. Airport Customer Service Interview. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Se continui a visualizzare The interview process at DNATA is long and strenuous as there are many preliminary rounds. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. This allows us to improve and customize your browsing experience. Dubai If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". "My interest is to have a long-term and successful career within transportation infrastructure. I feel that this particular position would take my career exactly where it should be. scusiamo se questo pu causarti degli inconvenienti. My high grades and great discipline will make me a strong fit for this role with Dnata. After a week, I was called to report to start my duty. an. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. ", "Yes, I have been asked to lie on the job before. Lamentamos I link the questions down below. Are you someone who can handle stress on the job? Be as diplomatic as possible by highlighting the pros of each. pour nous faire part du problme. . Amongst other general interview questions, I was tested on what do acronyms stand for. The process took 3 days. Si continas viendo este mensaje, I interviewed at Dnata in Feb 2023. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Aydanos a proteger Glassdoor verificando que eres una persona real. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Talk to the interviewer about your ability to create a variety of potential scenarios. This way, nothing comes back to bite me later on, as the deadline approaches.". It's a better way to conduct such interview method. It's fast and makes every day different. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get started with your Free Employer Profile. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Si vous continuez voir ce enviando un correo electrnico a "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Assure the interviewer that you see long-term career potential with Dnata. No matter which system you use I am sure that I can pick it up very quickly. First you will have an assessment test which is basically you need tackle the time limit. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. You can't always predict what they may say, and you also can't always predict how you might feel in response. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). I would have participated more in external company events. Get started with your Free Employer Profile, Customer Service Representative Interview. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. After you pass that portion, you will be asked to remain seated. It shows that I can take the lead on a project without having my hand held.". We completed the project three days ahead of schedule. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Other21 %. Ask me what a JSON or API is and I will tell you exactly what it is. My example of performance improvement was what they needed to make some changes. 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