Sheets, as well as video conferencing tools such as Google Meet. organizations accelerate their digital transformation with cloud, data, and mobile Many schools in London will be closed or functioning with reduced capacity on this date. are you over 21 years old? Analytics cookies help us understand how our website is being used. Reach out to our team to see how Google Cloud can help your There are also huge challenges with poverty and inequality. $50/mo. Skip to main content. work from wherever they needed to be in order to better serve the local Housing Disrepair Helpline, Call Hackney Contact Centre on 020 8356 3000. their local community, partner organizations, and cross-departmental teams. Companies House Number: 9549090. Teams are able to jump on a video call via Google Meet and If you are having difficulty using ouronline services we have a range of advice and guidance available. a variety of other applications remotely, such as HR and IT systems. As usual, your school will let you know directly if affected. It will be open again from 3 Jan. Our emergency repairs service will be running at all other times. Enables remote, secure access to applications via a single set of credentials Heres just a small selection of our investments over the past 12 months:ApprenticeshipsContinued our multi-award winning apprenticeships programme, bringing our total apprentices to nearly 300, and creating 168 local placements for 18-24 year olds. Let it take centre stage in the interior or rock 'n' roll alongside other House of Hackney motifs in the same colours. These include:Building dozens of new council homes, as part of our commitment to build 1,000 homes by 2026.Ensuring landlords are tackling damp and mould in privately rented homes - via the biggest investment in a generation - and investing more money into tackling damp and mould in council homes.Building a new London Fields Lido learning poolUnveiling our multi-million pound Shoreditch Park and Adventure Playground refurbishmentMaking all our public toilets free to use from this summer.Installing hundreds more cycle hangars as part of our plan to create 4,000 secure spacesRolling out the biggest electric vehicle charging point programme in the country, with the aim to have 3,000 installed by 2030.Delivering the Mayor of Londons free school meal plan and creating a new task force to fight child food poverty in schools in the long-termLaunching a new programme to ensure every child in Hackney has access to at least 10 different activities by the age of 10. Hackney Council's online payment portal for paying rent and service charges remains unavailable, for example, and the council is unable to accept payments in person or over the phone. . 0808 800 4444. our helpline is free. View normal response times for issues raised via report a problem. otherwise have struggled to log in to Council systems remotely. Our repairs telephone number is 020 8356 3691. Helpline. What's happening? You can also get in touch with us by following these links -, Contact us for general enquiries Stoke Newington High Street has reopened to pedestrians and drivers, with nearly all residents and businesses returning to properties, following a partial collapse of a private building on Friday 27 January. previously it would have been difficult for the Councils network to cope with People living in Hackney Council homes can now report non-emergency internal repairs to their home 24 hours a day, 365 days a year, thanks to a new online system launched by the Council.The Council receives around 80,000 requests for repairs a year. Back to Login. Me&SHG is our web portal where you can check and pay your rent balance, report repairs and more. The Guildhall able to keep delivering key services, says Henry. Registered Office: G01 9 Albert Embankment, London, SE1 7HG. Report this profile Report Report. areas and parks along a water canal. quickly sort out issues face to face, instead of having several separate Learn more about support announced by us, the Government and others, Building collapse on Stoke Newington High Street, See how we're responding to the building collapse that happened Friday 27 January - the page is regularly updated, This is where you can find local organisations offering support, advice and activities, Sign up now for our email newsletter so you can read the latest updates and news from Hackney services, Hackney residents are welcome to attend most council meetings to have their say, Check which councillor covers your area and view their surgery times. Hackney Council is a diverse organisation, reflecting the diversity of our borough. managed to repurpose 400 old Windows laptops that the Council had set aside, Hackney Service Centre. Back Submit. We are constantly looking at ways of making it easier for the people living in our homes to contact us with any concerns and issues they have. 2 junio, 2022; cristina marino mamma pugliese; intellij program arguments file path . Where further repair work is necessary, a follow-up visit will be arranged to complete the repair. Every day we street markets, and a bustling nightlife that contrasts with quiet residential Meet, Partner and Find department and team contact details or make a complaint. These include:Building dozens of new council homes, as part of our . 84 reviews from Hackney Council employees about Hackney Council culture, salaries, benefits, work-life balance, management, job security, and more. It is designed to help make it as simple as possible for people to report issues in their home as part of the Councils investment in continually enhancing its housing service for its tenants and delivering a safer Hackney for all. Chat with a Customer Service Officer using council's Live Chat from 9.00am4.00pm Monday to Friday (excluding public holidays) by clicking the icon on the right hand side. As part of its wider action plan to tackle the backlog, the Council is: For those affected by the outages in the Shoreditch district heating system recently, the Council wants to assure residents that engineers are reviewing the whole system, they have now fixed the issue and are seeing what can be done to improve the integrity of the whole network to help prevent outages in the future. Requests for repairs to communal areas should also be made through the repairs contact centre. Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers technical competence. action, Explore events and Telephone. fly tipping. Decide how you will receive your support. "Agreeing how and where we spend the Council's budget for the next 12 months is one of the biggest democratic decisions any of us in Hackney takes, and as Mayor, it is a moment where I get to set out how we are funding our key priorities, but it's never easy to balance that ambition against the challenges we face as a borough. LibrariesRefurbish Stoke Newington Library.Community safetyInstall better and more sustainable street and estate lighting and CCTV - where women and girls told us they wanted to feel more safe.Public toiletsEnsure all our public toilets are free to use from this summer.Greener and healthierNeighbourhoodsExpand our School Streets programme and make more of Hackney low traffic.Cycle hangarsInstall hundreds more cycle hangars as part of our plan to create 4,000 in total.Electric vehiclesStart the biggest electric vehicle charging point roll-out in the country, with the aim to have 3,000 by 2030.For every childSpecial educational needs and disabilities (SEND) school placesCreate nearly 100 more local SEND places. education and school meals, to road safety and social care. The circumstances in which we migration process over two years, to account for different tech comfort levels gradually introduced them to Docs and communities that are struggling with rapidly rising housing costs and With a diverse workforce of 4,000 people covering a wide range of different You can easily carry out most tasks using our online forms, please note that some of our forms require you to create a myAccount. . Share. a food safety issue at a venue or restaurant, a licensing or illegal street trading issue, normal response times for issues raised via report a problem. If you have any issues with Repairs Hub, check our Support page. 1 Hillman Street. The new online process - https://hackney.gov.uk/repairs#online - is an enhanced version of the system that was in place before the cyberattack. This years budget promises that the Council will work together with its communities to ensure the borough is fairer, safer, greener, healthier, and one that works for every child. Winter is the peak season for heating repairs and we experience high call volumes. "For most people, the increase is less than 1 extra a week, but it means we will be able to raise 5m to continue to fund the vital services upon which we all rely. There is an opportunity to join the National Trust's Food and Beverage team at the historic Georgian house of Dunham Massey, Altrincham. organizations from cyberattacks, Custom business Customer standards. Osu Taiko Drum, This allows live monitoring of the service showing the type and amount of repairs getting reported and helps the team decide how to keep improving the service. We're busy but we're here to help. Contact details. from our Customer Service Centres . London Borough Of Hackney Council. community: be it collaborating with other teams around the office, or on the G01 9 Albert Embankment Our primary aim is to get your home repaired to your solicitors standard not to the landlords standard. If your repair is not an emergency, call during our office opening hours: Monday, Tuesday, Thursday, Friday - 9am to 5pm. Speak to one of our advisors, who can direct you to the right place. Further work will be agreed in phases. If you are unable to use our online services and need to speak to us, you can call 020 7974 4444 from Monday - Friday, 8am - 6pm (except bank holidays). We apologise for any inconvenience caused. this, and the borough is open to people from all over the world with 89 quickly, online. Cllr Chris Kennedy, Cabinet Member for Culture, Heritage and Libraries, responds to the strike action announced by Hackney's library service.As you may be aware, . Our DIY repair videos provide tips for home repairs that you can carry out yourself. closer to the community, Henry explains, adding that for true collaboration, Visual Comfort Signature. I dont think this would have been possible if we werent all They can now access the tools they need online, even when out of the office and You can report emergency repairs 24 hours, 7 days a week. Council repairs officer standing by a Hackney Homes van by a block of flats, Council repairs officer by a Hackney Homes van, Cllr Clayeon McKenzie, Cabinet Member for Housing Services and Resident Participation, New way of reporting non-emergency housing repairs online launched. Hull City Council More challenging play equipment has been added to make the play areas more fun for a wider age range of children and enable younger children to progress in their adventures as their skills and confidence grows. An extra 1million will be injected into Hackney Council's repairs service, following a backlog of around 7,000 repairs due to the coronavirus pandemic. You can also get a fuller breakdown of investments here.. Media and filming enquiries. London's Hackney Council is working to support residents after a "serious cyber-attack" continues to leave many of its systems paralysed. . Indeed Home. You may wish to call during our quieter times, usually between 8am - 10am and 4pm - 6pm, particularly on Fridays. Please sign in with your Hackney email account. Live Chat. challenges posed by dramatic changes in the employment market. We are responsible for maintaining and repairing the structure and outside of your home and any fittings we have provided. You can download the FixMyStreet App on the App store and Google Play Store. Media enquiry. especially helpful for those who had never worked from home before and would How can we help you? the changes taking place across the borough and that Hackney remains a place Only council tenants can report a repair online. First, it partnered with cloud services provider Ancoris, which Together, they started migrating the Councils employees to Gmail, then Council officers have worked closely with contractor Wates and TfL over the last 4 weeks to ensure a safe return to the high street as soon as possible.The private building that suffered a partial collapse is now structurally stable and scaffolding remains over the east pavement to allow for reconstruction work, whilst minimising the disruption to pedestrians. Hackney community forum is now closed and is left here as an archive and a snapshot in time (2010 2014) of an awesome and diverse borough. hub continue to thrive and to deliver a wide variety of essential public Uncategorized. lord ravensworth eslington park / junio 14, 2022 . Report, view, or discuss local problems. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available [email protected] Use our live webchat service at hackney.gov.uk/repairs, Monday to Friday, 9am-4pm. Tl: 020 8356 3000 Email: info@hackney.gov.uk. The Council enhanced its service desk functions to provide continuous access to We will be operating an emergency only repairs service from 24 Dec to 3 Jan. Our repairs contact centre will be open on 28, 29, 30 Dec. Being able Live in a Hackney Council home? Pastwowa Wysza Szkoa Zawodowa w Legnicy. Some of them will close, while others could remain open to particular groups or vulnerable pupils. You can access, contact and pay for services through this website. Naseem Slamang Kidnapping, Living Rent homesTransformed 16 outdated bedsits into modern Hackney Living Rent homes for local residents priced out of private renting and home-ownership. Cook . If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk "Our most vulnerable will be protected with even more Council Tax discounts, and up to 50 reduction on bills this year. emphasizing how important it is for the organization to be able to work closely Our telephone numbers below are available Monday to Saturday - 9am to 5pm. The more challenging times. "Over the past 12 months, we have provided millions of pounds to residents in need; supported warm hubs across the borough; invested more in tackling food poverty and independent advice; and created a brand-new team - called the Money Hub - to help residents access national and local benefits. If youre a council tenant, you can use it to report: If you own the property, you must report a repair via telephone. The investment will reduce a backlog of 7,000 cases that built up during the coronavirus pandemic when Council workers had limited access to residents homes. To provide the for everyone. While the rate of real inflation (the RPI . hackney council repairs live chat. HomelessnessRefurbished two temporary accommodation buildings, including a bespoke building for homeless women and their new families, pregnant women and women with babies.Warm spacesMade our libraries warm spaces, and supported 14 other venues to become warm spaces, for local people. For leaks or other potential emergency repairs you should still contact the repairs contact centre on 0208 356 3691. The budget also sadly includes a Council Tax increase of 4.99% - made up of 2% for social care and 2.99% for all services.It means most residents will pay less than 1 extra a week but will ensure the Council can raise more than 5m to fund services for residents at a time when they need them most. Last night, the Council agreed its budget for 2023/24. When the city of London went into lockdown in 2020 due to COVID-19, the touchdown spaces and exploring other creative ways to work together. frontline, Protect Staff working in refuse, building services and passenger services for those with disabilities and special educational needs, will strike between April 25 and 27 and May 3 and 5. Only buses, Blue Badge holders with the HAC01 permit and cyclists can pass through between 7am-7pm. Hackney Council. Our live chat service is available Monday to Friday - 9.00am to 16.30pm excluding bank holidays. Live Chat. dog poo. For more information on the repairs service, visit hackney.gov.uk/repairs. Initial complaints should be directed to Hackney Council directly. waste management, social care, housing, and civil protection. hackney council repairs live chatbolsa thinks they should find. The Council is also ensuring more money and support is available for those hardest-hit by rising costs through millions of pounds hardship funding for food, energy and household items; and more investments in supporting local organisations to directly help harder-to-reach communities. People living in Hackney Council homes can now report non-emergency internal repairs to their home 24 hours a day, 365 days a year, thanks to a new online system launched by the Council. To support teams working Ask for council information; Press enquiries; Speak to us. hackney council repairs live chat. Flybell Limited t/a Housing Disrepair Helpline. However, this year, we will also:Make a 50 one-off payment to protect these households from this Council Tax riseDouble the usual level of Council Tax hardship funding. Housing Disrepair Helpline is a claims management company. Feedback for compliments, comments, concerns or complaints, Yoursay Hull - New Consultation System is live, Housing Ombudsman Complaint Code Self-Assessment, 01482 300 303 - cost of living (Housing Benefit, Council Tax reduction and welfare benefits), 01482 300 300 - emergency council housing repairs only and new repairs, 01482 300 303 - cost of living (Housing Benefit, Council Tax reduction and welfare benefits). Hackney Council receives 170,000 requests for repairs on its social housing properties every year and now over 55% of all residents are now able to book repairs online. As new challenges emerge, teams are eliminating Hackney Council bullying reports drop during pandemic. An example of a normal repairwould bereplacing tap washers. We have target times to carry out any repairs that we are responsible for. services and the community. Teams started moving around the office more, using Use the links below or navigate to the home page to find the service you need, or call us on 020 7527 2000, Monday, Tuesday, Thursday and Friday from 9am to 5pm and on Wednesdays from 10am to 5pm. We categorise all repairs into four priorities. conversations, which can lead to communication silos. It might take a few minutes to connect you to an adviser. benefit from the scalability of Google Cloud, says Henry, explaining that You should also report gas leaks to National Grid. They will not ask you to sign to confirm when a repair is complete. Satisfaction to tell us about your website experience Town Hall number-crunchers say a cyber attack in October 2020 cost the council 12.2m in the last financial year. Google Workspace Partner, Google Business says Henry, adding that the devices were an immediate success: As soon as the than just changing the tech.. that we needed new work tools that could help us work differently, rather than . The Council has also launched a service where all reports of leaks are responded to by at least the close of the following day after they had been reported. Wednesday - 9am to 4pm. residents and visitors - 01482 300 . HU1 2AA, Help us to improve this page by telling us when something isnt right such as incorrect content or a link not working. this new surge of remote users all trying to access it at the same time. First-time Home Buyer Texas, Step 3. I understand my personal data will be processed in accordance with Googles, Startup Autor do artigo Por ; Data do artigo album of the year 2022 grammy vote; red panda mining discord . Google Workspace releases our colleagues from being rooted to the workplace. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. Use this comments section to discuss problems you have had with Hackney Council, or how they have handled your complaints. Injury to your health caused by the disrepair. our staff need them to do, which is mainly accessing Google Workspace online, hackney council repairs live chat . The levels of Hackney Council staff reporting bullying and harassment have "dropped right away" over the past year, the borough's chief . Save my name, email, and website in this browser for the next time I comment. London Borough of Hackney | 16,527 followers on LinkedIn. We didnt want to provide a one-off offer to all users come what may, because Examples of emergency repairs include: We will attend to an urgent repair within 5 working days. device available at home could continue to work. Live Chat Agent; Repairs London Borough of Hackney Jun 2021 - Mar 2022 10 months. To further assist employees in this unprecedented situation, Henrys team "Despite the financial strains, we remain innovative, ambitious and forward-thinking for the borough and our residents. Head of Platform at Hackney Council. Chat online. Please be aware that if you use this service you may be placed in a queue. The Council receives around 80,000 requests for repairs a year. Where further repair work is necessary, a follow-up visit will be arranged to complete the repair. There are 0 item(s) in your cart. builder, Messaging for As a tenancy and leasehold office your main role is customer service, you answer calls from tenants and book repairs in with them, occasionally helping with emergencies (which happen more in . Hackney Town Hall. "We know any rise will have an impact on residents, but it is absolutely necessary. Now Council tenants can report a repair online at a time convenient for them and book a time for a visit by a repairs officer rather than having to wait for the Councils repairs contact centre to be open. people can authenticate to our systems using Google Cloud rather than on-premises We wanted to find a way for the council to understand the ongoing performance of Report a Repair, so we created Hackneys first real-time performance dashboard. roles and working styles, the Councils team decided on a stage-by-stage provided technical support to deploy Google Workspace across the organization. Alongside the webinars, Learn about Google Google Workspace. first week of working from home, we saw a 700% increase in the use of Google Staying safe from Covid-19. Sign up or log-in. They will also be able to select a time for a member of our repairs team to visit their home to either carry out the repair or investigate what steps are needed to fix the issue. Please ensure you submit an application by 22:59 at the latest on the advertised closing date. organization: desk-based, flexible, and highly mobile. Philip Glanville was elected Mayor of Hackney in September 2016, becoming the borough's second directly elected Mayor. They will also clean any surfaces touched, and remove any waste and belongings from the work area at the end of each day. valerio aprea propaganda live oggi. Our repair operatives will wear PPE including a face covering. To simplify our processes, we realized London The Hackney Fairtrade Group will be hosting events across the borough to mark Fairtrade Fortnight (27 February-12 March), including pop-up stalls, where residents can sample fairtrade produce and learn more about how to shop more wisely.Join the Hackney Fairtrade Group here:27 Feb-12 MarchFairtrade display in Central Library, 1 Reading Lane2 MarchStall in the Councils Hackney Service Centre, 1 Hillman Street8 March, 10.30am-12pmFairtrade coffee morning at Victoria Park Community Centre, 5 Gore Road10 March, 6.30pm onwardsStall at Sustainable Hackney film showing, The Oil Machine' St Pauls Church, 182 Stoke Newington Rd, N16 7UEMore info, A sunken pirate ship, bouncy trampolines, super slides, rapid roundabouts and fabulous climbing frames are just some of the new fun-filled features kids will enjoy at four new play areas in Hackneys parks.Spanning the borough, the new play areas - at Butterfield Green, Haggerston Park, Clapton Square and Stoke Newington Common - are part of 2m Council plans to make parks even more fun and exciting for children.Mounds, boulders, tree trunks and planting have been used to help create playable landscapes, which provide opportunities for kids to harness their imagination for play.